Refund policy

Last updated: November 14, 2026

ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.

At Y Envy Stylez LLC, we take pride in the quality, creativity, and care that go into our products. Due to the custom, personalized, and specialty nature of many of our items, all sales are considered final.

Custom & Personalized Orders

All custom-made, personalized, and made-to-order items are final sale. We do not accept returns, exchanges, or cancellations due to changes of mind, incorrect sizing selections, personal preferences, or customer-provided information.

Customers are responsible for reviewing all order details, including sizes, colors, spelling, and personalization, before completing their purchase.

Non-Custom Merchandise

All other merchandise is also considered final sale unless an item arrives damaged, defective, incorrect, or otherwise qualifies for a remedy under applicable law.

We do not accept returns or exchanges for sizing issues, changes of mind, or personal preferences.

Damaged, Defective, or Incorrect Items

We stand behind the quality of our work. If your order arrives damaged, defective, or incorrect due to an error on our part, please contact us at yenvystylez@gmail.com within 48 hours of delivery, including your order number, a description of the issue, and clear photographs when possible.

Each concern will be reviewed individually. When an issue is confirmed, we will provide an appropriate resolution, which may include a replacement, correction, store credit, or refund where required by law.

Shipping & Delivery Concerns

If your package is lost in transit, misdelivered, or arrives damaged, please contact us so the issue can be reviewed and investigated with the shipping carrier.

Packages confirmed as delivered to the correct shipping address are generally not eligible for replacement or reimbursement when subsequently lost or stolen.

However, verified shipping errors, mis-deliveries, and other delivery issues will be reviewed individually to determine an appropriate resolution.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Product Appearance & Color Variations

We make every effort to display our products as accurately as possible. However, colors, textures, finishes, and other details may appear slightly different in person due to lighting, photography, screen settings, and material variations.

Minor differences in appearance are not considered defects and do not qualify for returns or exchanges.

Authorized Returns

Please do not return merchandise without first contacting us and receiving authorization.

If a return is approved, instructions will be provided. Return shipping arrangements and any applicable costs will be communicated based on the circumstances of the return.

Our Commitment

Your satisfaction matters to us, and we are committed to addressing legitimate concerns fairly and professionally while protecting the integrity of our handmade and specialty products.

Nothing in this policy limits any rights or remedies provided by applicable law.

Contact: yenvystylez@gmail.com

Y Envy Stylez | Where Faith Meets Fashion